Job Details

Casework Counselor

  2025-04-18     The Salvation Army     San Francisco,CA  
Description:

OVERVIEW:

The Casework Counselor will offer comprehensive support services such as case management in regards to Intake Process and linkage to Mental Health Services, ongoing compliance, Linkage to Housing and/or Program upon Discharge as well as AOD counseling as needed.

DUTIES AND RESPONSIBILITIES:

  • Provide case management services to participants
  • Maintain accurate and timely records in WellSky and communication with the Clinical Team
  • Adhere to organizational and licensing standards, informing participants about confidentiality and obtaining ROIs
  • Assure all linkage is in place with Medical Care Providers for each participant
  • Oversee medication compliance, prescription refills, and communication with providers when behavioral changes are observed
  • AOD Counseling as Needed
  • Teach or Coordinate Life-Skills Classes as it pertains to self-care and transitioning back into society
  • Lead Group(s)/Class as needed
  • Attend and participate in case reviews, staff meetings, and pieces of training
  • Coordinate and Link participants to a continuum of care upon exit to ensure a smooth and successful transition
  • Other related duties as required

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent (required)
  • Experience in case management (1 year required)
  • AOD Credentials Registered or Certified (required)
  • Experience with Participant Documentation and Electronic Record Keeping
  • First Aid and CPR certification (within first fourteen days of employment – company provided)
  • Tuberculosis clearance (within first seven days of employment – company provided)
  • Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to recovery and self-sufficiency

SKILLS AND ABILITIES:

  • Integrity to handle sensitive information in a confidential manner
  • Excellent organizational skills
  • Ability to multi-task
  • Ability to work with a highly diverse population
  • Ability to communicate effectively
  • Computer literate

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 25 lbs. (Usually file boxes)

EQUIPMENT USED:

  • Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

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