Job Details

Director, New Business Sales (eCommerce), Mastercard Identity

  2025-04-13     Mastercard     all cities,CA  
Description:

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director, New Business Sales (eCommerce), Mastercard Identity Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

This is a senior sales-focused, individual contributor position. Your ultimate goal is to grow Mastercard's Identity verification client portfolio and revenue by signing new customers and upgrading existing ones. You will be responsible for every aspect of the sales cycle, from prospecting to closing the deal – this means you need to be comfortable at every level within an organization, whether you're speaking with front-line staff or a C-level executive.

Our sales cycles can be long and you will need to be attentive and available to carry deals across the finish line. Not letting anything slip through the cracks is key.

A high level of social skills, software, and technical competency will all be required to explain and promote our products as you'll be speaking to key stakeholders from Directors to Engineering and C-Level Executives.

Responsibilities

  1. Meet or exceed sales goals by selling Mastercard Identity Verification products and services to new customers or increasing the spend of existing customers.
  2. Identify and qualify high-value sales opportunities through SBLs, networking, tradeshows, and lead follow-ups.
  3. Conduct discovery and qualification meetings to prove the value of Mastercard Identity's products and services.
  4. Own the entire sales cycle from prospecting and lead generation to closing – you will be the face of Mastercard Identity for your prospects.
  5. Build, maintain, and grow a healthy sales pipeline.
  6. Develop the sales strategy in your North America.
  7. Collaborate with the SBLs, CSMs, and the marketing team to identify and attend relevant trade shows for lead generation.
  8. Explore and identify new use-cases for business expansion.

Qualifications

  1. Enterprise software selling experience.
  2. Extensive experience in all stages of the sales cycle: prospecting, qualifying, developing, and closing deals.
  3. A proven track record of closing sales and exceeding targets.
  4. Experience with Salesforce CRM.
  5. Experience selling Software as a Service (SaaS) solutions is essential.
  6. Experience selling into the ecommerce and financial institution verticals.
  7. Experience selling highly technical products in highly technical markets.
  8. Must be comfortable presenting to all levels of an organization, including C-suite executives.
  9. Outstanding work ethic, extremely goal-oriented, motivated by KPIs and sales targets.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach; and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience, and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full-time (and certain part-time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits, and many more.

Pay Ranges

Seattle, Washington: $124,000 - $186,000 USD
San Francisco, California: $130,000 - $194,000 USD

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