Job Details

Company Description

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Application Opening: 5/25/2022
Application Reposted: 11/06/2023*
*Announcement reposted to reflect changes in the minimum qualifications.
Application Deadline: Continuous

How to Apply:
Applications for Journey Information Systems Engineer - Networks Specialty are only accepted through an online process. Visit here to begin the application process. Select “Apply Now” at the top of the job ad and follow instructions on the screen.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Job Description

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include mainframes, mini-computers, LANS, WANs and the physical and logical components that integrate these systems together as an enterprise networking backbone.

The 1042 Networks Engineer is the journey level position in the Engineer series. The class is distinguished from the Senior level by the complexity of the systems or networks supported, and is more independent than the Assistant level. This classification performs a wide range of complex analytical, design, planning, implementation, enhancement and problem resolution tasks on large complex systems and networks. It works within a framework of established procedures and interprets policies, procedures and guidelines. This level may formulate recommendations consistent with directives, policies, standards and regulations. Incumbents require only occasional instruction or assistance. Work is reviewed upon completion and for overall results. Serves as a technical architect and systems integrator for large complex systems or networks.

Essential Duties:

1. Establishes networking environment by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
2. Performs day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
3. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
4. Configures firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
5. Participates in network technology upgrade or expansion projects, including installation of hardware, software and integration testing, as well as coordinating these activities without disturbing function of other systems.
6. Develops and produces documentation for installation, network topology and troubleshooting of communications hardware or software.

*This position may include additional duties as assigned.*

Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.

Education:
An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units.

Experience:
One (1) year of experience analyzing, installing, configuring, enhancing and/or maintaining the components of an enterprise network.

Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Any applicant whose application is deemed not qualified may reapply after 1 month upon successfully meeting the minimum qualifications for the given specialty area.

Note: Falsifying one's education, training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Department Specific Requirements

Positions with the San Francisco Airport

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period.

Positions with the Sherriff's Department
Security clearance issued by the Sheriff's Department is required prior to appointment of positions with Jail Health Services and must be maintained for continued employment.

Positions with the Port
Positions with the San Francisco Port Commission require that incumbents are able to obtain a Transportation Worker Identification Credential (TWIC) certificate as a condition of employment.

Additional Information

Supplemental Questionnaire:
Applicants are required to complete a Supplemental Questionnaire as part of the online application process.

Tech Engineer – Networks Core Exam (Weight: 100%)
Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Networks Core Exam.

Note: A passing score must be achieved on all examination components in order to be placed on the Eligible List.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only.

To find Departments which use this classification, please see here.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement