Job Details

Company Description

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Application Opening: 5/25/2022
Application Reposted: 11/06/2023*
*Announcement reposted to reflect changes in the minimum qualifications.
Application Deadline: Continuous

How to Apply:
Applications for Senior Information Systems Engineer - Applications Specialty are only accepted through an online process. Visit here to begin the application process. Select “Apply Now” at the top of the job ad and follow instructions on the screen.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Job Description

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include mainframes, mini-computers, LANS, WANs and the physical and logical components that integrate these systems together as an enterprise networking backbone.

The 1043 Senior Applications Engineer is the advanced journey level in the Engineer series. This level requires highly specialized knowledge, abilities, skills and experience and often exercises independent judgement in the performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements.

Essential Duties:

1. Leads in the configuration, maintenance, enhancement and support of commercial software packages, internally developed applications and web services.
2. Leads in the customization and addition of new features to commercial software packages and internally developed applications according to end user requests.
3. Leads the maintenance of day-to-day operations of various applications.
4. Leads in designing and building new applications based on customer's requirements and specifications.
5. Writes and performs tests for applications, fixes problems as they arise and assists with product launches.
6. Provides technical support and troubleshoots problems related to applications.
7. Writes technical documentation and uses best development practices regarding version control and testing.
8. Performs software upgrades and keeps track of software licensing.
9. Assists with managing vendor relationships including scoping of application services and review of deliverables.

*This position may include additional duties as assigned.*

Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.

Education:
An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units.

Experience:
Three (3) years of experience analyzing, installing, configuring, enhancing and/or maintaining the components of an enterprise network.

Substitution:
Additional experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Additional Information

Supplemental Questionnaire:
Applicants are required to complete a Supplemental Questionnaire as part of the online application process.

Tech Engineer – Applications Core Exam (Weight: 100%):
Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Applications Core Exam.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created.

Additional Information Regarding Employment with the City and County of San Francisco

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.