Job Details

Registration Specialist / Patient Access / PRN / Days
Responsibilities include entering and updating patient demographic information, registering patients and processing their paperwork, and collecting upfront amounts due from patients. Escorting paperwork and patients to the preoperative area.

• High school graduate or equivalent.
  
• One-year previous experience preferred.
  
• Must have the skills to operate the office equipment required to fulfill job duties.
  
• Forty-five (45) wpm typing skills are required.
  
• Medical terminology and computer experience beneficial.
  
• Good communication and people skills are essential.
  
• Ability to multitask.
  
  Greets patients promptly registering for hospital admission and identifies self to patient.
  
  
  
  • Obtains patient's insurance information and explains co-pay and deductibles.
    
  • Collects upfront amounts due from patients.
    
  • Processes registration information courteously and efficiently.
    
  • Distributes and explains hospital information, brochures, and forms.
    
  • Ensures patient signatures are obtained and correct on consent and insurance forms.
    
  • Supports hospital and department policies, department director, and hospital Administration.
    
  • Lends knowledge and assistance to other hospital departments, physician's offices, and co-workers.
    
  • Works effectively with members of other departments and receives minimal complaints.
    
  • Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate communication channels.
    
  • Provides direction and assistance to patients, family members, and co-workers in a courteous and positive manner. Communicates professionally at all times.
    
  • Knows and adheres to hospital and departmental policies; adapts and cooperates with changes in assignments, procedures, and personnel.
    
  • Maintains skills on equipment necessary to complete required responsibilities. Uses supplies and equipment properly and economically and reports necessary repairs promptly.
    
  • Reflects professionalism in performing duty and knowledge of procedures necessary to produce the desired effect.
    
  • Provides backup for the receptionist and radiology scheduler.
    
  • Utilizes Meditech to register patients to the facility, collect monies and view statistics as necessary.
    
  • Notifies supervisor/director of issues promptly.
    
  • As assigned by Patient Access Services Manager.
    
    
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