Job Details

Senior Product Manager - Services (Remote - United States)

  2024-12-19     Yelp     San Francisco,CA  
Description:

Qualifications

  • You have 5-8 years of product management experience
  • Customer obsession: you genuinely care for our customers and know their needs the best, and translate customers wants and needs into concrete product features
  • Analytical: you're energized by creating industry leading products that drive meaningful business results, you are business savvy and metrics driven to make the right product investment decision
  • Cross-functional: this role is highly cross functional where you will work very closely with the Engineering team, Marketing team, Design team, Biz Ops team, Data Science, Go to market team, etc
  • Communication: Strong written and verbal communication skills, ability to communicate with many stakeholders across different parts of the organization

Responsibilities

  • Listen to customer wants and needs, translate into product ideas, and prioritize product ideas based on business metrics impact and company revenue
  • Develop a product roadmap for your engineering team, and write functional product requirements for UI/UX Designers and Engineers
  • Work closely with UI/UX Designers and Engineers to develop product features, and stay on-top of execution and deliver good quality user-friendly product features
  • Run A/B experiments on new product features, in collaboration with Data science to justify the experiments and make ship/no ship decisions on new product features
  • Dig into data, in collaboration with Biz Ops, question the data and analyze segmentation to find patterns and make business decisions and product areas to invest
  • Collaborate with the Marketing team to drive top funnel traffic such as email, push notification, in product message, performance marketing etc
  • Communicate with the go-to-market team and many stakeholders across different parts of the organization about important updates about your products
  • You will drive your projects and influence the roadmap of other cross functional teams
  • Problem solver: connect the dots, make sense of data, and offer creative solutions to unblock the team to execute

Benefits

  • Compensation range is $100,000 - $260,000 USD annually
  • You may also be offered restricted stock units and benefits
  • This opportunity has the option to be fully remote in all locations across the US

Summary
Millions of users depend on Yelp to research, contact, and hire local services professionals. If you've ever tried to hire a housecleaner or a plumber, chances are your experience took more time and effort than you wanted. The market for hiring is enormous - $1 trillion in the US alone - but the process is inefficient and largely offline. Yelp is aiming to transform that.

Our team is leading the way to make it easier for homeowners to find and hire local services professionals. We help small businesses get discovered by high intent consumers, have a best in class experience to get hired by those consumers, and have access to new, high value paid products to accelerate their business growth.

We are looking for Senior, Lead, and Principal Product Managers to reimagine the interaction between consumers and service professionals that is largely offline today, and extremely inefficient for all parties. If you are looking to own a key part of Yelp's future growth at a billion dollar company, and work with a cross functional group of Engineers, Designers, Marketing teams, Biz Ops teams, Data Scientists, and other Product Managers then this role is for you.

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes.

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