Job Details

$90,000 - 160,000 / year - Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. - Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates - Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC. - Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. - Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process - Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete Qualifications - Customer Service Skills - Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment - Know...Collision Estimator, Estimator, Automotive, Repair