Job Details

Position Summary:

Ensures a positive guest interaction while serving guests in a friendly, timely and efficient manner.

Essential Functions and Responsibilities:

* Assumes 100% responsibility for quality guests' experience.

* Welcome and greet guests within two minutes of being seated.

* Informs guests of specials and menu changes.

* Offers specific beverage, appetizer, entre, and dessert recommendations either upon request or you genuinely feel your guests will enjoy.

* Answer questions about our food, beverages and other restaurant functions and services.

* Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table.

* Deliver food and beverages from kitchen and bar to guests in a timely matter.

* Clean and prepare the table for the arrival of menu items.

* Perform side work during each shift as required by service station assignment.

* Maintain clean and stocked service and dining areas.

* Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service.

* Respond promptly and courteously to any requests.

* Provide proactive beverage refills.

* Prepare final bill, present check to guest, accept payment, and process through the POS system or pat at the table system.

* Be ready and willing to assist fellow servers before they ask.

* Expresses appreciation to the guests, for their visit and invite them to return.

* Attends all scheduled employee meetings and brings suggestions for improvement.

* Notify the manager-on-duty any time a guest is not 100% satisfied with their experience.

* Covers other servers duties while on break as requested by MOD and in accordance with rotation.

* Participates in scheduled catering events as required.

* Performs other duties as assigned by a supervisor.

Job Requirements:

* Previous server experience in restaurant or hospitality sector required or minimum six months experience working for any of our restaurants as a host, busser or other similar guest interfacing position. Must have good performance and manager reference.

* 18 years of age or older as required by state law to serve alcoholic beverages.

* Ability to handle money and operate a point-of-sale system.

* Food handler's card and alcohol awareness training certification where required by state and local laws.

* Eligible to work in the United States.