Job Details

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Day - 08 Hour (United States of America)

**This is a Stanford Health Care job.**

**A Brief Overview**

The Office Assistant III (OA III) performs front desk and filing activities for a department. May obtain, compile, check and deliver patient charts and maintain files for completeness. Performs related duties as assigned.

**Locations**

Stanford Health Care

**What you will do**

+ Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

+ Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

+ Answers phones and provides information according to procedures.

+ Files miscellaneous records in patient charts; maintains related files and records.

+ May obtain, process and file lab reports and x-rays for patient charts.

+ Participates, as assigned, in file-purging activities.

+ Performs reception and other clerical duties all required to maintain an effort of team work within the file room and front desk.

+ Processes chart requisitions as appropriate; traces missing charts.

+ Retrieves, compiles, checks and delivers patient charts for daily clinics.

+ Routes clinic visit reports to physicians for signature, copies signed reports and mails to referring physicians.

**Education Qualifications**

+ High School Diploma or GED equivalent

**Experience Qualifications**

+ None required

**Required Knowledge, Skills and Abilities**

+ Ability to be detail-oriented and to function with interruptions

+ Ability to maintain a friendly, helpful attitude under stress

+ Ability to maintain confidentiality of sensitive material

+ Ability to multi-task in a busy environment with a high degree of accuracy and efficiency

+ Ability to speak, read, write, and understand English effectively at a level appropriate for the job

+ Ability to work as a team player

+ Knowledge of alpha and numeric filing

+ Knowledge of computer systems and software used in functional area

+ Knowledge of Medical Terminology

**Licenses and Certifications**

+ None

**These principles apply to ALL employees:**

**SHC Commitment to Providing an Exceptional Patient & Family Experience**

_Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery._

_You will do this by executing against our three experience pillars, from the patient and family's perspective:_

+ Know Me: Anticipate my needs and status to deliver effective care

+ Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

+ Coordinate for Me: Own the complexity of my care through coordination

**Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in** **all of** **its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.**

Base Pay Scale: Generally starting at $29.65 - $33.38 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

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