Job Details

Job Title: Virtual Scheduling Assistant
Company Name: Aurora Adventures Agency
Job Type: Full-Time

Company Overview:
Welcome to Aurora Adventures Agency, where we illuminate the path to unforgettable journeys. As a premier travel agency, we specialize in crafting bespoke adventures tailored to our clients' dreams. Join us on our mission to ignite passion for exploration and create lasting memories.

Position Summary:
Aurora Adventures Agency is seeking a Virtual Scheduling Assistant to join our team. In this role, you'll be instrumental in coordinating travel arrangements remotely, ensuring seamless experiences for our clients. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

• Act as a primary point of contact for clients, handling travel inquiries, reservations, and itinerary updates virtually.
• Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients.
• Assist with scheduling appointments, meetings, and travel itineraries for clients, optimizing their travel experiences.
• Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
• Collaborate with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
• Address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
• Maintain organized records of travel bookings, expenses, and client information virtually, ensuring confidentiality and compliance with company policies.
• Work closely with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in travel coordination, customer service, or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients virtually.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
• Ability to work independently and as part of a collaborative team in a remote environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us:
If you're passionate about travel and customer service and ready to embark on an exciting career with Aurora Adventures Agency, we want to hear from you! Apply now to become a Virtual Scheduling Assistant and help us create unforgettable travel experiences for our clients!

Locations San Francisco Remote status Fully Remote