Job Details

Description

Position Summary:
SEIU-UHW is seeking an administrative worker in our Membership Department, located in Oakland. The department is charged with maintenance of the union's membership database, processing of member dues payments, and all related functions.

Requirements

Responsibilities of the Position
•Entering new members into database and maintaining accuracy of all membership data
•Posting dues payments to member database records; FORMATTING AND IMPORTING FILES (Excel and text) to Access
•Contacting employers to obtain information and resolve problems
•Answering member and staff inquiries
•Researching, calculating and issuing dues refunds

Qualifications
•Proficient in Word, Excel, Access, and Outlook
•Spanish bilingual a plus
•Operation of a ten key by touch
•Adept with numbers, including calculation of percentages
•Attentive to detail with high degree of accuracy
•Able to compose correspondence in language and form appropriate to the business world
•Significant member service experience, including problem resolution
•Comfortable taking instructions from more than one person
•Challenged by large and complex environment requiring patience and a sense of humor