Job Details

Order Entry Specialist

  2024-10-24     Knape & Vogt     Petaluma,CA  
Description:

Workrite Ergonomics is looking for a detail oriented Order Entry Specialist to join our industry leading team! Enjoy excellent pay and incentives at a company where you will be recognized and rewarded!

Company Overview:

Founded in 1991, Workrite Ergonomics is an industry leader in the design, manufacture and distribution of height-adjustable work centers and ergonomic office accessories, including adjustable keyboard platform systems and flat panel monitor support systems.

What's In It for You?

  • Starting pay $ 20.00/hr.
  • Benefits Start Day 1 (Medical, Dental, Vision, plus many more!)
  • Generous Vacation and Sick Time Off
  • 11 Annual Company Paid Holidays
  • 401K with Company Match
  • Tuition Reimbursement
  • Bonus and Merit opportunities

What Will You Be Doing:
  • Timely and accurate entry of Purchase Orders received via email or fax
  • Accurate verification of Special Pricing Agreements, SPIFFs and sales codes for orders
  • Work closely with Finance for timely resolution on orders when accounts are on credit hold or are not set up in Syteline ERP system
  • Assign ship dates for standard lead time orders, and/or work with Planning to assign ship dates for expedites and other special requests and provide order verification to customers on a timely basis
  • Route discrepant orders that require communication with sales or customer for resolution and finalization to Customer Service team
  • Route orders for custom product to Customer Service Specialist, Customs for finalization

What Will You Bring:
  • 2 years of experience in Customer Service or related field
  • High school diploma or GED
  • Proficient in Microsoft Office Suite, data entry skills with the ability to process large amounts of information both efficiently and accurately
  • Ability to efficiently work in a high paced environment
  • Must be able to communicate with team members
  • Normal office environment; manufacturing and warehouse environment and exposure to moving equipment


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