Job Description:
On Call Program Associate
Part Time
San Francisco
Agency Overview
Founded in 1889, the Felton Institute (formerly Family Service Agency of San Francisco) has a history of innovation in services for vulnerable children, families, and adults for 130 years. Feltons mission is to respond to human needs with cutting edge social services and treatment that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice. With over 46 programs in 15 languages at sites throughout the San Francisco Bay Area and surrounding counties, our comprehensive array of services reaches across all racial, ethnic, cultural, and linguistic lines. At the heart of our work is the belief that individuals and families in crisis must have access to services and resources to help them build on their inherent strengths and develop self-sufficiency. Felton offers a dynamic, challenging, and supportive work environment where staff is encouraged to increase their skills and enter new domains.
Program Description
San Francisco Suicide Preventions 24-hour Crisis Line provides immediate crisis intervention and emotional support to everyone who calls. Since 1962, we have been answering the telephone around the clock, whenever we are needed. We have been able to maintain this service for over fifty years through the wonderful dedication of over 200 trained individuals who volunteer their time to answer the phones and help their neighbors through a crisis. All volunteers are trained and supervised by a professional staff, and all receive ongoing training to hone their skills with the newest developments in the field of suicide prevention.
Position Overview
Provide overnight, weekend and various shifts coverage on all SFSPs 24-hour hotlines and all crisis lines. This position reports to and adheres to agencys policies/procedures and programs.
Specific Duties and Responsibilities (Essential Functions)
Service Delivery
Teamwork
Compliance & QA
Qualifications
Additional Information
Job Title: Program Associate | Division: Adult & TAY
Position: On Call Non-Exempt | Compensation: DOE
Reports to: Hotline Manager
Felton Institute will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance