Job Details
VEHICLE DIAGNOSTIC
2024-10-22 Kelly Services all cities,CA
Description:
This role is ideal for candidates with call center experience, particularly with installing software applications in Microsoft Windows Operating Systems, experienced in computer Wi-Fi networking management and have some background in automotive diagnostic scan tools.
Responsibilities:
Will be responsible for maintaining quality assurance processes related to dealer diagnostic software. Additionally, you'll provide technical support to internal and external customers, ensuring smooth software installation and configuration.
Your daily tasks may include:
Tier 2 Technical Support:
Vehicle Diagnostics and Reprogramming:
Qualifications:
Education Requirement:
Bachelor's Degree or equivalent work experience
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
#CB #1
9588026
Job details
What's next for you? This great job. We're seeking a Vehicle Diagnostic Specialist to work at one of our largest key accounts in the automotive industry in Torrance, CA. Sounds interesting? We'll be here every step of the way to help you through the process because we think job searching needs an upgrade (and a sidekick).
This position is fully ONSITE in Torrance, CA
Shift: Monday-Friday 8:30am-5pm
Pay: up to $28/hr
Why you should apply to be a Vehicle Diagnostic Specialist?:
- Work with a premier client in the automotive industry.
- Enjoy a competitive pay rate
- Opportunity to work with a team of experienced professionals.
- Opportunity to learn and grow in a fast-paced environment
This role is ideal for candidates with call center experience, particularly with installing software applications in Microsoft Windows Operating Systems, experienced in computer Wi-Fi networking management and have some background in automotive diagnostic scan tools.
Responsibilities:
Will be responsible for maintaining quality assurance processes related to dealer diagnostic software. Additionally, you'll provide technical support to internal and external customers, ensuring smooth software installation and configuration.
Your daily tasks may include:
Tier 2 Technical Support:
- Assist with escalated software installation and configuration issues (escalated from Tier 1 group).
- Troubleshoot and resolve technical queries promptly.
- Ensure software functionality aligns with dealership needs.
- Monitor market feedback, identify hardware/software issues, track issues.
Vehicle Diagnostics and Reprogramming:
- Conduct on-vehicle validation of dealer software and tools as required.
- Collaborate on tasks related to vehicle diagnostics and software reprogramming.
Qualifications:
- Excellent verbal communication skills, especially with experience in a call center environment.
- Ability to convey technical information clearly and concisely.
- Some experience with automotive diagnostic scan tools.
- Strong oral and written communication skills.
- Ability to document processes and communicate effectively with team members.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
- Experience with enterprise-level computer Wi-Fi networking and configuration.
Education Requirement:
Bachelor's Degree or equivalent work experience
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
#CB #1
9588026