Job Details

Amtec is working on behalf of its valued North Orange County based client seeking an Account Manager. The chosen candidate is responsible for the delivery of excellent customer service, processing of orders, communication, and coordinating with other departments to resolve inquiries. They will act as the liaison between the clients and internal business units and will ensure deliverables are met on time and within budget. Reporting and analysis are also a key function of this role, and the AM will do formal presentations to upper management.

This position is onsite daily, there is no remote or hybrid options.

• Strong customer communication skills with excellent responsiveness and customer focus.
• Technical skills including the ability to proficiently utilize computer software, including Microsoft Word, Excel, PowerPoint and MS Project.
• Presentation skills required. Will present to Customer Management and client's Senior Management teams.
• Results oriented and works hard to consistently provide exceptional service.
• Excellent verbal and written communication skills in English.
• Ability to work effectively in an environment where tact, sensitivity, respect, tenacity, persuasive ability, and decisiveness are required for success.
• Ability to communicate professionally via written and verbal with customer to understand needs and concerns.
• Ability to handle and prioritize multiple issues simultaneously.
• Use prior experience and knowledge of company policies and procedures to resolve non-standard problems.
• High level of motivation and sense of urgency; prioritizes and follows up accordingly.
• Ability to meet critical deadlines and work in fast paced environment.
• Intermediate proficiency in Excel a must. Use MS Word and PowerPoint.

• Education/Previous Experience Requirements
• Bachelor's degree required, preferably in Engineering or Business.
• Five years of experience in the Aerospace Industry highly preferred.
• Prior experience in a cross-functional management structure is strongly preferred.