Job Details

Job Summary:

The District Manager will oversee the operations of multiple fast casual restaurant locations within a defined territory, ensuring high standards of quality, service, and cleanliness. The ideal candidate will have a strong background in multi-unit management, driving profitability, and developing high-performing teams. The District Manager will ensure each location meets or exceeds operational goals and delivers a superior customer experience.

Key Responsibilities:

• Operational Leadership:
• Oversee day-to-day operations for [X] number of locations within the district.
• Ensure compliance with company policies, health and safety regulations, and local ordinances.
• Analyze operational metrics (sales, labor costs, food costs) and implement strategies to improve efficiency and profitability.
• Conduct regular site visits to ensure brand standards are consistently upheld.
• Team Development:
• Recruit, train, and mentor restaurant managers, providing guidance and feedback to drive performance.
• Implement leadership development programs to build future leaders within the district.
• Foster a positive, inclusive, and productive work environment, promoting teamwork and collaboration.
• Financial Management:
• Manage the district's P&L statements, ensuring financial goals and budgets are met.
• Develop strategies to increase revenue and control costs, optimizing profitability across locations.
• Monitor labor and inventory management to reduce waste and maximize productivity.
• Customer Experience:
• Ensure that each restaurant delivers a consistent, high-quality guest experience in line with brand expectations.
• Respond to guest complaints and resolve issues to maintain a positive brand reputation.
• Work with restaurant managers to implement initiatives aimed at improving customer satisfaction and loyalty.
• Marketing & Sales Growth:
• Collaborate with corporate marketing teams to implement promotions and community engagement efforts.
• Identify opportunities to increase sales through local marketing efforts and partnerships.
• Monitor and report on competitor activities within the district to inform strategies.
• Compliance and Reporting:
• Ensure compliance with all regulatory requirements including food safety, health inspections, and labor laws.
• Provide weekly and monthly performance reports to the Regional Manager/Director of Operations.
• Ensure that all locations are audit-ready and meet the company's operational standards.

Qualifications:

• 3+ years of experience in multi-unit management within the restaurant industry, preferably in fast casual or quick service concepts.
• Proven track record of driving sales and profitability in a multi-location environment.
• Skills & Competencies:
• Strong leadership and team management abilities.
• Excellent communication, organizational, and problem-solving skills.
• Financial acumen with experience managing P&L and budgets.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Strong attention to detail and commitment to quality.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Education:
• Bachelor's degree in Business Management, Hospitality, or a related field is preferred but not required.