Job Details

Curry Senior Center was founded in 1972 and is dedicated to helping low income and homeless seniors in San Francisco through a holistic health care approach. Our mission is to promote wellness, dignity and independence for seniors. We accomplish this through collaborative, innovative programs and services.

JOB SUMMARY:

This role is responsible for database performance management and is proficient in data entry, cleaning and analysis. This role also supports program reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitate and coordinate ongoing clinic data collection and entry processes.
• User management, data analysis, security management process automation and business analysis.
• Attend agency meetings.
• Attend funder, county, and Community meetings as they pertain to Community Programs.
• Participate in on-going agency QA/QI projects.
• Organizational Lead for all issues regarding Circe software.
• Standard Salesforce Development and customization (includes coding, unit testing, building applications, and creating and modifying existing applications).
• Define system requirements and customizing the platform.
• Train staff on the use of database.
• Provide training on support/analysis and resolve challenges and issues through in-depth analysis and troubleshooting.
• Pull data from different databases including EPIC, GetCare, Circe, Avatar and Redcap for reporting to program teams.
• Build dashboards/views.
• Validate data.
• Perform data management, quality controlling and database cleaning data and ensuring record integrity.
• Develop SOPs, user manuals and user guidelines to improve and maintain processes, data quality, and timeliness of data.
• Create and manage Circe dashboards.
• Maintain and integrate data from other CSC program databases with Circe.
• Under the direction of the Research and Evaluation Manager, coordinate and manage data collection and data entry into Circe and other databases.
• Conduct data QA/QI, development and ensure robust data cleaning protocols, and perform data validation.
• Develop SOPs, user manuals, and user guidelines for databases.
• Participate in CSC and external meetings.
• Support data analysis and reporting.
• Other duties as assigned.

JOB REQUIREMENTS:

• Experience with Salesforce database administration, with experience in Circe preferred.
• BA/BS Degree or AA degree with five (5) years' experience managing health care data.
• Strong computer and database skills and literacy.
• Strong computer skills including writing ability.
• Experience with Electronic Medical Records software.
• Ability to convey technical information effectively.
• Advanced Excel skills.
• Proof of Covid Vaccines required: completed original series and first booster.
• Proof of negative or nonactive TB required. Curry Senior Center will provide or reimburse for the cost of a TB test after an offer of employment has been accepted by both parties. Proof of a negative TB test within 90 days will also be accepted.

DESIRED SKILLS AND ABILITIES:

• Effective oral and written communications skills with the ability to express ideas in a clear, thorough, concise manner.
• Strong interpersonal, communication and organizational skills. Solid aptitude for customer service.
• High degree of skill in grammar, spelling and punctuation.
• Ability to maintain the confidentiality of all information obtained.
• Strong organizational skills and the ability to prioritize workflow.
• High level of analytical problem-solving skills.
• Comfortable working in a community-based setting in the Tenderloin serving low income, frail, and culturally diverse (including non-English speaking) older adults with mental health issues, substance abuse issues, and chronic health conditions.
• Enthusiastically interested to learn about Quality Improvement in Community Health Center settings, health information, and be trained in information systems and databases.
• Excellent time management skills, including the ability to manage self-development.
• Must be action-oriented and have the ability to work independently and as a team player.
• Strong computer skills such as Chrome, Google suite, Apple iOS, Office suite.

PHYSICAL DEMANDS:

Work will be performed sitting at a desk/chair or standing while speaking and interacting with clients. Position will require average finger dexterity to operate normal office equipment and systems.

Sitting: 90 % of the workday

Standing: 30 % of the workday

Walking: 30 % of the workday

Bending: 5 % of the workday

Twisting: 5 % of the workday

Lifting: 5 % of the workday/Moderate, generally not over 10 pounds

Carrying: 5 % of the workday/Moderate, generally not over 10 pounds

Climbing: 3 % of the workday

BENEFITS:

Curry Senior Center provides a range of exceptional benefits, including:

• A 37.5-hour workweek (7.5 hours per day)
• Enjoy a free lunch every Friday
• 100% paid medical, dental, and vision coverage for the employee
• Generous accrual of 24 PTO days per year from the date of hire, pro-rated for part-time employees
• 11 paid holidays per year
• Additional education hour allowance
• 403(b) match and additional employer contribution after one year of continuous employment
• Optional benefits such as Flexible Spending Account(s), Employee Assistance Program, Life Insurance, Legal Assistance, and more

Our supportive leadership team and mission-driven culture are here to help you make a meaningful impact while feeling supported.