Job Details

Company Description

Banner Peak Health is hiring. We are a Concierge Medical practice in the East Bay with one simple objective: to give our members the best healthcare experience possible. We are hiring a Medical Receptionist/Hospitality Lead that will maintain our high-quality standards.

We are looking for an experienced, personable and empathic person that can fill this role.

Role Description

Patient Care: Greet patients, review chart demographics and forms, assist patients will filling out forms.

Scheduling: Schedule patient appointments, reminder calls, ensure patients have necessary information prior to appointment.

Communication: Answer phones, forward calls as necessary, take/forward messages appropriately.

Office operations: Maintain reception area and lobby; keep it clean and inviting, follow policies and procedures, available to help cross-cover when other admin personnel are out, use practice management workflow software, assist with special projects as needed.

Qualifications

• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Organizational skills and the ability to multitask
• Previous experience in a medical office or receptionist role, experience in Concierge Medicine is a plus
• Experience with Elation Health EMR a plus
• High school diploma or equivalent