Company Description
Banner Peak Health is hiring. We are a Concierge Medical practice in the East Bay with one simple objective: to give our members the best healthcare experience possible. We are hiring a Medical Receptionist/Hospitality Lead that will maintain our high-quality standards.
We are looking for an experienced, personable and empathic person that can fill this role.
Role Description
Patient Care: Greet patients, review chart demographics and forms, assist patients will filling out forms.
Scheduling: Schedule patient appointments, reminder calls, ensure patients have necessary information prior to appointment.
Communication: Answer phones, forward calls as necessary, take/forward messages appropriately.
Office operations: Maintain reception area and lobby; keep it clean and inviting, follow policies and procedures, available to help cross-cover when other admin personnel are out, use practice management workflow software, assist with special projects as needed.
Qualifications