Job Details

The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement program. We engage, inform and assist community members in SanFrancisco. CAP also provides a visible, non-law enforcement safety presence in several neighborhoods.

Community Ambassador Trainees are hired through JobsNOW , a program of the SanFrancisco Human Services Agency.

Job responsibilities

Community Ambassadors work in diverse neighborhoods to promote safety and connect people to services. We help San Franciscans that are low-income, experiencing homelessness, speak a language other than English, older adults, and more.

Community Ambassadors work in teams to:

• Provide safety escorts: Residents can request a safety escort in neighborhoods where we work
• Report emergencies: We contact medical and emergency services for community members in crisis
• Report hazards: We call SF 311 and City departments about safety hazards, street cleanliness, graffiti and other issues
• Conduct wellness checks: We check on individuals in public spaces
• Provide referrals: We link community members to available social services
• Conduct outreach: We educate and inform the public about City services and programs

Qualifications

No prior experience is required for Community Ambassador Trainees.

• Live in SanFrancisco
• Receive public benefits like CalWORKs, CalFresh, Medi-Cal, cash assistance, or are a former foster youth.
• Can work up to 32 hours, Monday to Friday, including some evenings
• Have a strong interest in working with the public and vulnerable populations
• Ability to read, write and speak English
• Can follow instructions and program procedures well

Preferred skills or experience:

• You are bilingual and have experience working with limited English proficient communities

You will also need to do a background check.

The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement program.

The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement job training program

Call 311 to get a Community Ambassador to walk you home or to an appointment, weekdays in some neighborhoods.