About Checkr
Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.
Checkr is looking for a solutions focused, proactive, experienced people leader to join our Customer Support Team as a Manager. The Customer Support Team (CS) delivers the cornerstone to Checkr's success by ensuring that the customers we work with have a positive, valuable experience through the background check process on their candidates. We handle sensitive information with care, alleviate concerns in an appropriate and timely manner, and deliver a fantastic support experience.
A strong desire to coach and mentor others is required. A love of customer support and call center management is critical for this role.
Responsibilities:
What you bring:
What you get:
At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week.
The base salary range for this role is $95,700 to $119,625 in Denver, CO.
Equal Employment Opportunities at Checkr
Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.
Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr's commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws.