We are seeking a highly skilled and proactive Accounts Receivable and Collections Manager to join our dynamic Revenue Accounting team. In this critical role, you will create and execute effective, streamlined credit and collections policies, enhance efficiency in daily operations and month-end close, evolve reporting and metrics to drive insights, and lead project-based initiatives to enable business scale.
Responsibilities:
Spearhead daily AR operations, including streamlining payment applications, managing billing inquiries, and executing strategic collection outreach
Develop and implement robust metrics to track and report key AR and collections KPIs to internal stakeholders
Create and implement a credit check process for new customers applications
Establish collection strategy and dunning process, including appropriate reminders, collections, and deactivations
Manage AR-related month-end close procedures, including:
Comprehensive cash and AR reconciliations
In-depth AR aging analysis
Thorough bad debt assessments and write-off recommendations
Lead evaluation of AR system needs, orchestrate RFP processes, and oversee implementations
Pioneer process improvements and automation initiatives to maximize the operational efficiency
Establish strong cross-functional relationships with Sales, Legal, Finance and other key stakeholders as a strategic business partner
Serve as key liaison during financial audits, ensuring compliance and effective control in the AR and Collection area
You may be a good fit if you:
Hold a Bachelor's degree in Accounting, Finance, or related field
Have a minimum 7 years of progressive experience in AR, Collections, and related accounting practices, ideally in a high-growth tech company
Have 3+ years of management and leadership experience
Have a deep understanding of AR-related accounting principles, GAAP standards, and financial operations best practices
Have exceptional attention to detail with ability to analyze complex datasets
Have outstanding communication skills; proven track record of engaging stakeholders and clients effectively
Have strong organizational and time-management abilities
Have proficiency in Excel; experience with NetSuite, Salesforce, and Stripe
Strong candidates may also:
Have comfort with ambiguity and minimal supervision
Have strong analytical and problem-solving skills; high curiosity and ability to dive deep
Have knowledge of change implementation and impact prediction
Are willing to roll up sleeves and get hands-on
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