* Low cost, dorm style housing available for non-local team members
* Employer provided meals
* Free parking
* Discounts in our retail shop and restaurant
* Discounts on lodging (based on availability)
* Complimentary camping opportunities
* Health insurance options
* 401K matching
* Paid time off
* Employee discounts at recreational and lodging facilities nationwide
* And more!
* Provide administrative, reception and program support to management and staff.
* Manage phone activity including providing general knowledge to callers.
* Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.
* Register and assign rooms to guests.
* Provide quotes for room rates and up-sell the guest when possible.
* Assist in coordinating the Front Desk and the Housekeeping Department.
* Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio.
* Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
* Responds to guest inquiries.
* Resolves guest complaints within scope of authority, otherwise refer the matter to the management.
* Maintain awareness of safety issues, and report them immediately to your manager.
* High School Diploma preferred. Minimum of at least 16 years of age.
* Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously.
* Computer proficiency.
* Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
* Ability to arrange and coordinate schedules for reservations.
* Excellent interpersonal, administrative, telephone and other communications skills.
* Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
* Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
* Ability to stand for the entire work day and to climb steps regularly.
* Ability to sit at a desk and monitor phones for extended amounts of time.
* Ability to withstand temperatures in indoor and outdoor environments.
* Reading and writing work-related documents in English.
* Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
* Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
* Physical presence at the job site is essential to perform job duties.