Job Details

**Mina Group**

**Bartender**

**Shack 15 - San Francisco, CA - Full Time**

- Act with integrity, honesty and knowledge that promote the culture, values of MG-SC, LLC and Shack15.

- Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times

- Maintains clean and organized work stations that are cohesive with the restaurants philosophy, culture, and standards of excellence.

- Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.

- Operatewithin the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.

- Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.

- Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.

- Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.

**ESSENTIAL JOB FUNCTIONS:** *(Includes but is not limited to the following duties. Other duties may be assigned):* - Understand and perform job duties to the expectations of Shack15 and the restaurant Service, Food, Beverage, and Wine manuals.

- Oversees and assists the entire front of house team with all elements of service. Takes ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc.

- Executes and facilitates service in cooperation with other Bartenders, sommeliers, and managers. Facilitates the communication between the FOH & BOH.

- Describes dinner features as needed, including menu changes and daily additions.

- Follows through and communicates with Management team/Chef on VIP procedures and special requests.

- Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires.

- Participate in Pre-Shift meetings and learn new menu items.

- Taking and making beverage orders.

- Describes dinner features as needed, including menu changes and daily additions. Takes food orders and provides setups and service for guests dining at the bar.

- Coordinating transfers with manager/server team

- Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.

- Develops a rapport with guests.

- Describes dinner features as needed (including changes and additions).

- Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.

- Liaise with server to ensure communication at all times about wants and needs of guests.

- Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.

- Assists the Chef in expediting the food to the bar.

- Ensure that all food and products are consistently prepared and served according to the restaurants standards.

- Maintain a clean, safe environment all times in the bar (front bar, back bar, well, floor).

- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.

**SUPPORTIVE FUNCTIONS:** In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the role. **SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:** The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: - Must be able to speak, read, write and understand the primary language(s) used in the workplace.

- Must be able to read and write to facilitate the communication process.

- Requires good communication skills, both verbal and written.

- Must possess basic computational ability.

- Must possess basic computer skills. Must have complete knowledge of POS system.

- Knowledge of the appropriate table settings and service ware.

- Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.

- Must have complete knowledge of and use the service guidelines outlined in the Front Server Manual.

- Must have complete knowledge of products and specifications that is outlined in the dinner menu matrix and the cuisine, beverage and wine manual.

- Further duties not currently listed in this outline may be added at the managers discretion.

**REQUIRED QUALIFICATIONS** : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - 3-4 years of fine dining mixology experience. Knowledge of service and food and beverage, generally involving at least 5 years of dining room experience and thorough knowledge of fine dining, service procedures, and functions.

- Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.

- Extensive Food and Wine knowledge

- Must be minimum age to serve alcohol.

- High school or equivalent education required.

- Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.

- Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.

- Familiarity with Microsoft Office Suite of products and strong financial acumen.

- Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.

- Responsive to constructive feedback from Chefs and Managers.