Job Details

**Ocean Import Agent**

* 425 Valley Dr, Brisbane, CA 94005, USA

* Full-time

**Company Description**

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart ofExpeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 18,000 trained professionals

* 250+ locations worldwide

* Fortune 500

* Globally unified systems

**Job Description**

**Scope of Position**

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

**Major Duties and Responsibilities**

* Operations/Industry Knowledge

* Customer Service

* Vendor Relations

* Procedure and Productivity Standards Adherence

* Accounting

* Accurate and Timely Billing

* Self Development

* Understand department process flow, looking for best practices to improve operational efficiency and productivity

* Overseas communications, timely responses to emails and requests (internal and external)

* Escalation of problems to Management when necessary

**Qualifications**

* Bachelors degree preferred.

* Effective interpersonal skills.

* Good computer skills (Excel, Word, PowerPoint)

* Attention to Detail

* Fluent in English

**Reporting Structure**

* Ocean Import Lead Agent, Supervisor and Manager

**Additional Information**

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time

* Health Plan: Medical, Prescription Drug, Dental and Vision

* Life and Long Term Disability Insurance

* 401(k) Retirement Savings Plan (US only)

* Employee Stock Purchase Plan

* Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

**Job Location**

Ocean Import Agent

* 425 Valley Dr, Brisbane, CA 94005, USA

* Full-time