Come thrive with us!
The growing family of MIXT and Split restaurants is searching for a talented Shift Lead to join our team! We would love to meet you if you are passionate about food, truly care about guest satisfaction, thrive in a fast-paced environment, and have a track record of care for your team and passion for developing their skills and talents. If this sounds like you then you will fit right in our food-loving, people-centric, high-achieving culture!
Leads play an integral part in creating a positive guest experience, and a fun and safe work environment all while executing seamless business operations. Leads open and close the store, provide GMs with managerial support, and ensure a high level of service and quality are delivered each and every day by our team through the use of our tools and resources. Additionally, Leads must be prepared and able to perform the duties found in other team members as business dictates.
What we offer:
$24.00+/hour! (including $4.00 in historically average hourly tips)
PPO health insurance plan (we pay 90% of the employee premium) + Dental/Vision Insurance
Paid sick leave
401k with company match
Pre-tax spending accounts- health care, family care, and commuting costs
Free fresh, healthy meals during your shift
Discounted pair of quality non-slip shoes
Opportunity for career advancement!
What we re looking for:
1+ years of experience in a supervisory role, preferably in the food service industry
Strong written and verbal communication skills
Ability to maintain composure and professionalism at all times
Effective time management and organizational skills
Strong attention to detail and quality
Ability to multi-task in a fast-paced environment
Ability to coach the team and lead by example
Interest in learning more about our culture and values
Perform various physical tasks during the work shift such as lifting up to 25 pounds, repetitive use of wrist and arms, and repetitive reaching, bending, and twisting
Ability to stand and walk for up to 8 hours a day, with intermittent breaks
What you'll be doing:
Maintain an enthusiastic and positive attitude, connecting with customers, and having a sincere interest in helping resolve issues and answering questions
De-escalate and resolve conflicts when they arise.
Provide ongoing coaching and performance management
Ensure the proper timekeeping practices are being followed by all employees
Ensure execution of proper cash handling procedures
Complete daily cash deposits and record keeping
Ensure overall store cleanliness and organization, end-of-day cleanliness, and station restocking
Work with the team and Safety Ambassador to provide a safe environment for our staff and our guests
Communicate and direct the team on food production for the day
Ensure team members are following MIXT recipe and production standards and procedures, as well as adhering to state and local health codes
Assist General Manager and MIT/AGM with inventory management
Any additional duties needed and/or assigned by your Manager
As a company, we are passionate about 4 key things: our food, our people, our customers, and our planet. We believe in serving delicious, high-quality, sustainably sourced food that is convenient and supports a healthy lifestyle. We want our employees to thrive so we pay above-market wages, provide excellent benefits for all, and are focused on the development of each of our team members based on their individual goals. Our customers are at the center of all the decisions we make, and we strive to get them the food they crave quickly and conveniently. Through all that we do we also take care to make environmentally sustainable decisions, we are committed to reducing waste, sourcing sustainably, and ensuring that we are evolving as new sustainable options become available.
Feel like you don t meet our requirements? Apply anyway! Studies show that women and people of color are less likely to apply when they feel they don t meet EVERY requirement. At MIXT and Split, we strive to nurture a diverse and inclusive environment and you never know, you might be what we re looking for, for this position or another!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.